SHIPPING & RETURNS

 

Returns / Exchanges  / Refunds

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging with proof of purchase. 

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

To start a return, you can contact us or chat with us (by clicking the chat button on the right bottom of the window). If your return is accepted, we’ll send you a return shipping label (*Please note that we charge a flat rate of $10 for shipping returns. The cost of shipping a returned item will be deducted from your refund), as well as instructions on how and where to send your package.  Items sent back to us without first requesting a return will not be accepted.  

We will gladly accept returns/exchanges for store credit.

Missing or stolen Packages

We are not responsible for any delayed, missing, lost, or stolen packages. After the packaged goods are shipped out of our fulfillment center, we are not held liable and we do not have any contact or control over the package. *Please contact the carrier directly with any shipping related issues.  

 

Exceptions / non-returnable items

Unfortunately, certain types of items cannot be returned, like sale items, gift cards, book, magazine, and exclusive items). Please get in touch with us if you have questions or concerns about your specific item.

 

 

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